Financial benefits

We offer competitive remuneration with salary sacrifice options (tax-free up to $15,900 + additional meal and entertainment expenses). If your role requires a uniform, we supply them as part of your package.

Employment options

We understand that everyone has different commitments and availability, so we offer permanent full-time, part-time, and casual work opportunities.

Flexible work options

In today’s world, flexibility is key! Depending on your role, flexible work arrangements and rosters are available at Help where possible.

Our values guide everything that we do at Help. How we behave every day and what we care most about.

• We are customer-focused
• We are responsible
• We make an impact
• We are brave and bold
• We care a lot

Learn more about Help, our vision, and our mission.

Diversity and inclusion

Help values diversity and actively seeks an inclusive workforce, reflective of the cultures and communities we serve. We encourage candidates from all backgrounds, including First Nations people, to apply.

Learning and development

Our commitment to helping our team members grow starts with a comprehensive onboarding and induction program – all on paid time.

We encourage team members to grow and learn along the way and offer training and development opportunities to suit your needs and ensure you’re up to date with industry requirements.

Keeping our loyal staff is important to us, but we know that no one wants to stay in the same role forever. So, we advertise our vacancies internally – when you’re ready to move into a new position, you can apply for any vacancies that suit you regardless of business unit or location.

Safety and wellbeing

The mental and physical safety and wellbeing of our staff members is one of our greatest concerns. To ensure your health and safety, we offer:

• an Employee Assistance Program (EAP) for you and your immediate family members
• free flu vaccinations
• free street parking is available at most of our facilities.

For those of you who prefer to work close to home, Help has many sites to choose from across Southeast Queensland.

Our hiring process

The application and recruitment process is straightforward at Help.

1. Find the job you want to apply for.
2. Complete the application and submit your resume.
3. If you make it to the shortlist, you’ll be invited for an interview.
4. If you are our preferred candidate, we’ll do a background and reference check.
5. If everything checks out, we’ll contact you with an offer.

Mandatory requirements

As we operate in the Disability sector, there are several mandatory requirements you’ll need to meet before you start work, including:

• Right to Work in Australia
• Blue Card
• NDIS Worker Screening (previously Yellow Card)
• National Criminal History Check (no more than 6 months old)
• First Aid and CPR (role dependent)
• Own vehicle and comprehensive car insurance (role dependent)
• Unrestricted driver’s licence (role dependent).