If you are eligible for Support Coordination, there will be funds allocated in your Capacity Building Support budget.

Support coordinators take away the stress of preparing and managing your NDIS plan, so you can focus on your goals.

They help you:

• build independence, make more informed decisions, and exercise choice and control
• negotiate and manage service agreements with different providers (both short and long-term)
• get the most out of your funding
• link you with community, mainstream, and other government services
• prepare for your NDIS plan reviews

Yes, there are 3 different levels of support coordination available through the NDIS.

• Level 1: Support Connection
• Level 2: Coordination of Supports
• Level 3: Specialist Support Coordination

Level 1 Support Connection means we help you implement your NDIS plan. The aim of Support Connection is to strengthen your ability to connect with local support providers, understand and get the most out of your NDIS plan, navigate any service delivery issues, and liaise with the NDIA.

Level 2 Support Coordination provides support with implementing complex plans that involve multiple supports and services. Support Coordination helps you develop supports in all aspects of your life to build and maintain a network of NDIS, mainstream, and Community supports.

The Support Coordinator will also help you understand your NDIS plan, implement services and supports, work with you to build your independence, and ensure effective communication between all stakeholders.

Level 3 Specialist Support Coordination is a service designed for those navigating complex, challenging, or high-risk situations and support requirements. These coordinators are qualified specialists with a deep understanding of their role and the disability space, and they will assist with navigating points of Crisis.

You’ll normally only receive funding for Support Coordination with your first NDIS plan, or when you need some extra support, for example, if you move into supported accommodation or are experiencing long-term health challenges.

The amount of funding you receive is based on what the NDIS has deemed is “reasonable and necessary” to pursue your goals.