Ramona’s story is a testament to what true collaboration can achieve in the employment support journey for parents with a disability. Not only did Help’s teams work closely with Ramona and her employer, but two other organisations within the IntoWork Group also came together to support the best possible outcome. 

As a single mum, Ramona’s focus has always been her children, their wellbeing and future. With that as her motivation, working hard has come naturally – but when her health forced her to step back from a role that no longer fit her needs, her confidence took a hit. 

Ramona had already been working with Matthew, her Employment Coach at Help, who provided extra support during this difficult time – a key moment in her journey receiving employment support for parents with a disability. 

“I always believed in Ramona,” says Matthew. “And it wasn’t just about me telling her that, we worked together so she could believe in herself too.” 

“As an Employment Coach, one of my main jobs is to truly listen to what our clients are hoping for, and to help them overcome the barriers they sometimes place on themselves.” 

That encouragement arrived at just the right time. About two weeks before Ramona was due to return to her job search, Olivia, Help’s Business Development Manager, presented Matthew with a new job opportunity. They both felt it was a perfect fit for Ramona. 

Watch the video below to learn more about her journey.  

Building skills for work and life 

To continue building her skills and confidence, Olivia also offered Ramona the opportunity to undertake a Certificate III in Business Administration. The training was facilitated through our partners within the IntoWork Group, iTFE and Mas National. 

This is what collaboration looks like in action: teams working across organisations with a shared commitment to supporting the employment journey of parents with a disability.  

At Help, we see potential in every person – and walk alongside them to shape their path. Since joining the IntoWork Group, our ability to support clients like Ramona has only grown stronger. She’s one of many who’ve benefited from this broader network of support – and we’re proud to be part of her story. 

If this sounds like someone you know or care about, contact us today!